Thursday, September 23, 2021

VA Council of CEOs Names Mike Matthews, Elissa Mast, and Connie Hom as Charles E. McCabe Leadership Award Winners

2021 Chuck McCabe Winners

Recipients honored for their tireless work as VACEOs volunteers and for unwavering dedication towards sustaining the mission and the growth of the Council. 


Richmond, Virginia: The Virginia Council of CEOs (VACEOs), a non-profit association serving more than 200 small and mid-sized business owners, announced today that three members were awarded the Charles E. McCabe Leadership Award on September 20, 2021 at the 1st Annual VACEOs Fall Leaders Conference held at the Marriott Virginia Beach Oceanfront in Virginia Beach.

The Charles E. McCabe Leadership Award, presented by the Virginia Council of CEOs Board of Directors, recognizes VACEOs members who make significant leadership contributions to the Council. Chuck McCabe, CEO of Peoples Tax and The Income Tax School, was appropriately named as the first recipient of the award during the 2017 VACEOs Retreat.

“Volunteers are a core strength of our organization. I am humbled by their dedication,” said Scot McRoberts, Executive Director, VA Council of CEOs. Adding, “These honorees represent many others who apply their talents and energy to connect CEOs across Virginia for learning and growth.”

As last recipient of the award in 2019, Arlene Lee, CEO, Lee Construction Group, was given the honor of introducing each new recipient. 

Mike Matthews, President of Froehling & Robertson, was celebrated for his efforts in shaping the VACEOs Forum program and more. 

Said Lee during the ceremony, “He was a member of our first CEO Forum for larger company CEOs, and helped shape that program. He served as leader of his Forum, on committees, the board of directors, as Treasurer, Vice Chairman, and finally as Chairman in 2016. 

When Mike Matthews had a very successful business exit, and during his brief early retirement, Mike was a fantastic facilitator for a couple of our CEO Forums. He has since gone back to a full-time president role, but continues to serve VACEOs as chairman of the Finance Committee. Thank you and congratulations Mike Matthews.”

Elissa Mast, President, E&R Sales, has been a member of the Council since 2005 and was honored for her active role within the Council and especially her impact on the Annual Retreat.

About Mast, Lee said, “Elissa Mast joined VACEOs 16 years ago to solve her ‘lonely at the top’ issue, and boy are we glad she did. In addition to speaking up at every meeting she ever attended, Elissa has led her roundtable, launched our Knowledge Network luncheons – where the experts are in the room – and served on the board of directors for nearly a decade. Perhaps her greatest impact has been in chairing several Retreats, where she raised the bar on content and speakers for us all.”

And finally, Connie Hom, CEO of Buckingham Greenery, was celebrated for her dedication towards promoting and advancing the Council. 

“This leader joined VACEOs in 2002. She has led her roundtable, served on nearly every committee, and on the board of directors since 2018. As a leader and active member in a host of business and community organizations, she has leveraged her network to advance the Council. Connie Hom always provides live plants to decorate our stages, and we are healthier for it!

For years, Connie has spread word of the Council to other CEOs, enthusiastically participated and promoted our programs, and served our association in so many ways large and small. Congratulations, and thank you Connie Hom for nearly 20 years of leadership,” said Lee. 

Charles E. McCabe Leadership Award Recipients (Past and Present)

Left to Right: Scot McRoberts, Mike Matthews, David Barrett, Chuck McCabe, Elissa Mast, Connie Hom, Arlene Lee

2021: Mike Matthews, President, Froehling & Robertson; Elissa Mast, President, E&R Sales; Connie Hom, CEO of Buckingham Greenery

2020: (Postponed due to Coronavirus)

2019: Arlene Lee, President, R.E. Lee Companies

2018: David R. Barrett, President and CEO of Barrett Capital Management

2017: Chuck McCabe, CEO of Peoples Tax and The Income Tax School

Posted by Staff at 8:53 am
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Tuesday, August 24, 2021

Our “Post-COVID” World: Returning to the Office

Business is open sign

In March 2020, the business world went virtual. Offices closed, desks emptied, and the break room went silent. Now, more than a year later, your business might have already brought employees back to the office or have plans to do so soon. 

As your employees come back, it’s important to remember one thing: COVID isn’t necessarily over. That’s why “Post-COVID” is in quotation marks in the title of this article. Yes, case numbers, hospitalizations, and deaths have declined dramatically since the start of the vaccination effort. That’s what is allowing companies to reopen their offices. 

But COVID is not completely over, nor is it going away entirely. This fall, you may need to deal with a surge in cases driven by a variant. Or your operations may be affected by the need for a booster vaccine.  As your employees return to in-person work, here are a couple things to keep an eye on. 

Recommendations For Your Business: It Depends On The Details 

Your employees’ degree of comfort, and the specific health recommendations we can make, will vary by business. In general, the more people – especially indoors – the greater the risk. The fewer people vaccinated or unknown, the greater the risk. The more vulnerable the potential recipient, the higher the risk. 

In Virginia, we have been lucky to enjoy relatively low active COVID levels combined with relatively high vaccination (at least through July 2021 when this was written). Of course, that may change as variants emerge and we head into the fall, when we reasonably expect the prevalence of respiratory illnesses, like COVID or influenza, to increase. 

Keep an eye on case numbers and the percentage of those being tested in your area. As they increase, the risk to your employees increases and your business should, at the very least, be prepared to make adjustments once again.

Mental Health: The Stress Remains 

We are returning to our new normal, but that doesn’t mean the lasting effects of COVID have dissipated. The past 18 months or so have been hard for a lot of people. 

Many have suffered losses of loved ones. Many have had enormous challenges in balancing professional and family responsibilities. And as your employees return to the office, they will face more stress related to kids and other family members, especially as children return to school in the fall. 

Managing your employees’ everyday stress will be one of your primary challenges. A few months ago, 84% of adults reported feeling at least one emotion associated with prolonged stress (anxiety, sadness, anger, etc.). Many people aren’t sleeping well – 40% of adults have reported having trouble sleeping during the pandemic. 

It’s likely you will see signs of stress among your employees in the office. What’s the best thing you can do for them? Recognize that we have all been through some tough stuff, and that our experiences have been and will continue to be individual. When possible, individualized solutions and approaches are ideal

Employee Health: What To Focus On 

As your employees return to the office, you may be wondering: what can we do to encourage health and wellness among our workforce? In many ways, this hasn’t changed since the start of the pandemic. 

First, encourage your unvaccinated employees to get vaccinated. The vaccines are the safest and most effective way to protect both yourself and others. 

Overall, emphasize the importance of eating healthier, exercising regularly, and sleeping better. All three help improve our immune systems – the first line of defense against any illness, COVID or not. 

Also, remind them to schedule any preventive care appointments (colonoscopies, mammograms, annual physicals, etc.) they may have put off due to the pandemic. The National Cancer Institute projected missed screenings and other COVID-impacts could results in 10,000 additional deaths from breast and colon cancer of the next 10 years. We all need to get caught up on preventive healthcare appointments quickly. 

For in-office safety protocols, the balance of managing vaccinated vs. unvaccinated employees is a challenge. In general, unvaccinated employees should continue to wear a mask, especially when around other unvaccinated people. Social distancing and regular hand washing continue to be easy ways to reduce risk. 

And for managing the after-effects of COVID, be flexible. Hybrid-work schedules, flexible time, and a focus on results rather than process may help.

Janet Kiss headshot

About the Author

Janet Kiss is a Membership and Corporate Sales Associate at PartnerMD and is available for one-on-one and/or roundtable conversations for VA Council of CEO Members.

Editors Note: PartnerMD is a Sponsor of Virginia Council of CEOs.

Posted by Staff at 10:54 am
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Friday, August 20, 2021

VACEOS Members Make INC 5000 Fastest-Growing 2021 List

The VACEOs community is made up of CEOs from some of the fastest-growing businesses in the region. This year, 310 Virginia companies made the most recent Inc. 5000 “fastest-growing” list, including several VA Council of CEOs members who continue to make repeat appearances.

Special congratulations to those making the INC 5000 list for the first time: Justin Etheredge of Simple Thread and Paul Habenicht, of VetEvolve.

To these leaders below, we say congratulations, and well done!

Inc 5000 story image

VACEOs Members Making INC. 5000 (2021)

VACEOs Member Business Rankings

RankMemberCompanyGrowthIndustryCity
4,696Brian BortellTimmons Group52%EngineeringRichmond
2,825Justin EtheredgeSimple Thread141%SoftwareGlen Allen
4,509David FratkinDominion Payroll59%Financial ServicesRichmond
4,723Neil GillissCanal Capital Management51%Financial ServicesRichmond
2,264Paul HabenichtVetEvolve188%HealthRichmond
1,455Chuck McBrideForsyte I.T. Solutions325%IT ManagementRichmond
4,466Eddie O’LearyColab Multimedia60%Advertising & MarketingRichmond
1,246Jock WheelerOld Dominion Mechanical386%ConstructionRichmond
Source: Inc 5000 (2021), https://www.inc.com/inc5000/2021


Posted by Staff at 3:21 pm
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Wednesday, August 4, 2021

3 Insights You Need To Know Before Starting A Diversity, Equity, and Inclusion Program

3 insights you need before starting a diversity and inclusion program

Taking the first steps toward a well thought out, well rounded DEI program can be difficult, confusing, and uncertain. Your best strategy is to follow the path of those who have gone before you. Below are three insights and opportunities other CEOs have identified as critical to the success of the program you are considering:

1) Have thick skin. Be willing to get uncomfortable. Listening isn’t enough. Take action!

2) Start somewhere. Don’t over-complicate and avoid taking action due to over-analysis.

3) Ask a lot of questions. Read a lot of resources.

Are you ready to start a diversity, equity, and inclusion program in your organization or improve the one you have in place? Don’t go it alone! Download our FREE report “How CEOs Are Addressing Diversity, Equity & Inclusion – Experiences, perspectives, and insights from 50+ local CEOs.” 

Free Diversity and Inclusion Study by VACEOs
Posted by Staff at 11:40 am
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Thursday, July 29, 2021

Is the ‘Great Resignation’ an Opportunity for Virginia SMBs?

In April 2021, 4 million people across the U.S. quit their jobs. In May, another  3.6 million walked away

Are these signs of a turnover apocalypse in progress in the Commonwealth? And if so, what can Virginia business leaders do to retain their employees and even secure new talent in a challenging environment?

A Matter of Perspective

Let’s face it, some scary forecasts have been tossed around lately. A frequently cited survey by Prudential Financial, for example, found that a staggering one in four workers plans to leave their current employment. Even more pessimistic, the Microsoft 2021 Work Trend Index estimates that  41% of employees worldwide may be moving on.

Leave the crystal ball behind, however, and the news is not as dire. Consider that over the long haul, about about 3.5 million Americans resign their positions in any given month. In April 2020, that number plunged to 1.9 million, indicating that some employees likely delayed a planned job search due to COVID-19 concerns. 

As the calendar year changed over and pandemic fears began to ease, pent-up turnover broke out. But total quits, according to the most recent data available, are now running only a little higher than historical average. 

Rewarding, Fulfilling, and Flexible

Was that the Great Resignation we’ve been hearing so much about? Is it over? 

June employment numbers haven’t yet been posted, but regardless of whether Virginia SMBs can count on continued stabilization in voluntary turnover, local CEOs are eagerly checking in on their talent acquisition and retention strategies. 

“The result of our national period of introspection—a workforce more focused than ever on finding employment opportunities that are rewarding, fulfilling, and flexible.”

Ask any experienced business owner and they’ll tell you that a regular talent review is an important best practice. The deep shifts in employee attitudes toward work right now, though, make such an appraisal especially urgent. Companies that adapt most effectively to today’s rapidly evolving employee perspectives can gain competitive advantage in a tight job market and capture the talent necessary to capitalize on a V-shaped economic recovery. 

The best news, small and mid-sized businesses might be in the catbird’s seat here. Despite perceptions about enhanced unemployment benefits and heightened salary demands, workers themselves are telling a larger story about their career goals. Although pay scale certainly matters, countless employees have reexamined their employment priorities in light of COVID-19 and discovered what matters more than money. 

The result of our national period of introspection—a workforce more focused than ever on finding employment opportunities that are rewarding, fulfilling, and flexible. 

Good Questions

As any VACEOs Roundtable participant quickly realizes, good questions are often more valuable than great answers. So here are some talent-related queries you may want to pursue alone or with your peers in 2021, whether the Great Resignation comes for your industry or not.   

#1 Mission

Some employees who took a step back in 2020 are now seeking a greater sense of purpose on the job. Take U.S. Marines veteran Jake Mancini, who was profiled in the Richmond Times-Dispatch in July. After leaving a career in manufacturing to become a software engineer, he’s earning less but finding his new position as a defense contractor, with a role to play in helping the troops, more fulfilling.

  • How do I communicate my company’s mission and gain buy-in from workers?
  • How can I help employees find a sense of purpose in their jobs? 

#2 Opportunity

Mancini, mentioned above, was among the millions of Americans who used time spent unemployed to acquire new training and credentials. He’s proof positive that Virginia workers don’t just want more, they want to reach higher, too.

  • How can I benefit from a pool of newly upskilled workers?
  • How can I tap into the desire for training and advancement to re-inspire your workforce?

#3 Balance

From frontline retail, restaurant, and healthcare staff to Zoomed-out office workers, burnout is an enduring issue. What’s more, pandemic conditions led many employees to reassess the time they spend away from home. Some are now eschewing long commutes and late nights in the office in favor of remote and hybrid schedules and other family-friendly accommodations.

  • How can I help employees regain equilibrium after 18 difficult months?
  • How can I collaborate with employees to improve their work/life balance? 

Conditions for SMB Success?

Small and mid-sized businesses frequently enjoy greater agility than their larger counterparts, a key advantage in a rapidly changing talent market. What’s more, smaller companies can be particularly effective at engaging employees and valuing each member of the team as an individual. Given what workers say they want in post-pandemic employment, Virginia’s SMBs may, therefore, find that other companies’ talent losses over the coming months become their gains. 

Do you agree?

Posted by Staff at 10:07 am
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